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Tuesday, April 24, 2012
February Personal Market Report
Focus on Retail Operating Deposits:
| Retail Operating Deposit Changes to Feb
2012 | | Bank | Feb 2012
$MM | Feb 2012 Share | 3 mos Change | Rank | 12 Mo Change | Rank | 60 Mos Change | Rank | | RBC Royal Bank | 89,611.2 |
17.00 |
(0.00) |
18 |
0.54 |
1 |
3.8 |
1 | | TD Bank Financial Group |
92,560.7 |
17.56 | 0.49 |
1 |
0.18 |
2 |
0.2 |
8 | | - B2B Trust |
3,240.3 |
0.61 |
0.01 |
9 |
0.07 |
3 |
0.6 |
3 | | Laurentian |
5,509.8 |
1.05 |
0.02 |
6 |
0.05 |
4 |
0.4 |
4 | | Resmor Trust | 1,511.11 | 0.29 |
0.03 |
4 |
0.05 |
5 |
0.3 |
6 | | National Bank of Canada |
20,953.2 |
3.98 |
0.07 |
2 |
0.05 |
6 |
(0.9) |
23 | | Canadian Tire |
715.8 |
0.14 |
0.01 |
8 |
0.03 |
7 |
0.1 |
10 | | Equitable Trust |
771.1 |
0.15 |
0.01 |
10 |
0.02 |
8 |
0.1 |
9 | | ICICI |
643.2 |
0.12 |
0.00 |
11 |
0.02 |
9 |
0.0 |
11 | | Canadian Western Bank |
2,310.8 |
0.44 |
0.03 |
3 |
0.00 |
10 |
0.2 |
7 | | Capital One |
64.3 |
0.01 |
0.00 |
12 |
0.00 |
11 |
0.0 |
13 | | AGF Trust |
3.4 |
0.00 |
(0.00) |
15 |
0.00 |
12 |
0.0 |
16 | | Home Trust |
63.5 |
0.01 |
(0.00) |
16 |
(0.00) |
13 |
0.0 |
14 | | JP Morgan |
25.3 |
0.00 |
0.00 |
13 |
(0.00) |
14 |
0.0 |
15 | | MBNA |
- | -
|
(0.00) |
19 |
(0.00) |
15 |
- | 17 | | Amex |
143.0 |
0.03 |
(0.00) |
17 |
(0.01) |
16 |
0.0 |
12 | | Manulife Bank |
9,815.5 |
1.86 |
(0.02) |
20 |
(0.11) |
17 |
(0.5) |
20 | | BMO Bank of Montreal |
47,572.6 |
9.03 |
0.02 |
7 |
(0.13) |
18 |
(1.9) |
24 | | Dundee Bank of Canada |
3,461.4 |
0.66 |
(0.04) |
21 |
(0.13) |
19 |
0.3 |
5 | | HSBC | 10,209.2
|
1.94 |
(0.08) |
22 |
(0.17) |
20 |
0.7 |
2 | | Desjardins | 31,636.0
|
6.08 |
- | 14 | (0.22) |
21 |
(0.5) |
21 | | Scotiabank |
50,064.6 |
9.50 |
0.03 |
5 |
(0.37) |
22 |
(0.5) |
19 | | ING Direct |
19,359.6 |
3.67 | (0.12) | 24 |
(0.40) |
23 |
(0.7) |
22 | | CIBC | 68,516.8
|
13.00 | (0.11) | 23 |
(0.43) |
24 |
(0.1) |
18 |
- RBC is the share growth leader in everyday banking over the last 12
months with a commanding 54BP growth. It is likely that RBC benefits more than other banks from cannibalization of money
market mutual funds switching to ROD, however, RBC’s high rate savings account is the only major bank high rate savings
account that offers the high rate savings rate on the full balance. Other banks pay the rate on balances over $5K.
- TDCT grew ROD share by 49BP over the
last 3 months. There is no obvious cause for this change in share growth. It may relate to increased participation
in the deposit broker channel or an internal shift away from money market mutual funds to high rate savings.
- Notable is the significant share declines
at CIBC despite being advantaged over other banks with PC Financial.
- ING Direct appears to be shifting focus to driving share of term investments
at the expense of retail operating deposits.
| Everyday
Banking Buyer Purchase Criteria Summary | | | Branch Location / Convenience | Price | Brand | Partnerships | Weighted Score | | TD Canada Trust | 5 | 2 | 4 | | 3.7 | | RBC Royal Bank | 4 | 2 | 4 | 1 | 3.3 | CIBC
| 4 | 2 | 2 | 3 | 3.1 | | Scotiabank | 4 | 2 | 3 | | 3.0 | | BMO Bank of Montreal | 3 | 2 | 3 | 2 | 2.7 | | Credit Unions | 3 | 2 | 3 | | 2.5 | | Desjardins | 3 | 1 | 3 | | 2.3 | HSBC
| 2.5 | 2 | 3 | | 2.3 | | Canadian Western Bank | 2 | 3 | 3 | | 2.2 | | ING Bank of Canada | 1 | 4 | 4 | | 2.1 | | ATB Financial | 2 | 2 | 3 | | 2.0 | | National Bank | 2 | 1 | 3 | 2 | 2.0 | | PC
Financial | 1 | 4 | 3 | | 1.9 | | Laurentian Bank | 2 | 1 | 3 | | 1.8 | | Weighting | 50 | 20 | 20 | 10 | |
- McVay
and Associates is introducing a new report starting this month called Everyday Banking Strategic Assessment.
The report looks at the structural attractiveness of the Everyday Banking line of business, they key buyer purchase
criteria concerning selection of everyday banking providers, an assessment of competitor capabilities to deliver on buyer
purchase criteria (summarized above), a look at individual competitor performance in the line of business and an evaluation
of the key issues facing competitors going forward.
- The above table is a summary of our assessment of relative competitive capabilities
in everyday banking. We see TDCT as the best positioned in the line of business with a strong and convenience advantaged
distribution system and a brand differentiated on the basis of convenience and service.
- For more information on our Everyday Banking Strategic
Assessment, please write at the email address below.
4:45 pm edt
Tuesday, March 27, 2012
Focus on Term Investments: With securitizations becoming less attractive as a funding
alternative for mortgages, we can expect competition for term investments to intensify, particularly among smaller competitors
who rely on the broker market for deposits.
| Market
Growth by Product Category to Jan 2012 | | Product | Balances
$MM | Month over Month Growth | Year
over Year % Growth | 5 Year % Growth | | ROD | 527,989 | 0.1% | 12.9% | 85.7% | | Term | 454,339
| 0.2% | 1.3% | 14.4% | | Mortgages | 1,106,328 | 0.0% | 6.7% | 50.5% | | Personal
Loans |
488,021 | 0.0% | 3.3% | 40.7% | | Total | 2,576,677 | 0.2% | 6.5% | 46.7% |
Term
investments have seen negative growth over the last year and a growth rate much lower than other personal financial services
products over the past 5 years. This is due to: - High Rate Savings Accounts cannibalizing short term deposits with much
higher pricing for liquid investments.
- Historically low longer term rates keeping investors on the sidelines waiting for rates to rise.
| Term
Investments Market - Jan 2012 | | Competitor | Share | 1
Yr Change in Share | 5 Year Change | | Chartered Banks | 67.4% | -0.71% | -3.19% | | Trust and Mortgage Loan Companies | 3.9% | -0.07% | 1.25% | | Credit
Unions | 28.7% | 0.78% | 1.94% | | Total | 100% | 0.00% | 0.00% |
Banks have lost over 3% share of term investments over the last 5 years to credit unions and
trust companies. Banks have more alternatives for deposits (high rate savings accounts) and mortgage funding (securitizations)
driving down their interest in term investments. At the same time, trusts and credit unions have become more aggressive,
particularly in the broker channel.
| Term
Investment Share Changes to January 2012 | | Bank | Jan 2012 $MM | Jan 2012 Share | 3 mos Change | Rank | 12 Mo Change | Rank | 60
Mos Change | Rank | | Home Trust |
7,735.9 |
1.70 |
0.07 |
4 |
0.31 |
1 |
(2.4) |
20 | | Canadian Western Bank | 6,246.6
|
1.37 |
0.00 |
9 |
0.20 |
2 |
(1.3) |
18 | | ING Direct | 6,451.6
|
1.42 |
0.04 |
5 |
0.16 |
3 |
1.0 |
2 | | RBC Royal Bank | 52,003.3 |
11.45 | 0.11 |
3 |
0.14 |
4 |
(2.0) |
19 | | Equitable Trust | 3,850.9
|
0.85 |
0.02 |
7 |
0.11 |
5 |
0.2 |
12 | | Manulife Bank | 3,585.9
|
0.79 |
(0.02) |
13 |
0.05 |
6 |
0.2 |
11 | | PC Financial |
269.8 |
0.06 |
(0.00) |
10 |
0.05 |
7 |
(0.5) |
16 | | Canadian Tire | 1,590.6
|
0.35 |
(0.02) |
12 |
0.03 |
8 |
0.3 |
10 | | - B2B Trust |
2,130.3 |
0.47 |
0.02 |
6 |
0.02 |
9 |
(0.8) |
17 | | Dundee Bank of Canada |
456.8 |
0.10 |
0.02 |
8 |
0.01 |
10 |
0.0 |
15 | | Laurentian | 10,654.1
|
2.34 |
(0.01) |
11 |
(0.04) |
11 |
0.5 |
7 | | Resmor Trust | 1,913.7
|
0.42 |
(0.03) |
15 |
(0.06) |
12 |
1.7 |
1 | | HSBC | 10,929.8 |
2.41 | (0.14) | 18 |
(0.10) |
13 |
0.5 |
6 | | National Bank of Canada | 14,010.1 |
3.08 |
(0.04) |
16 |
(0.10) |
14 |
0.8 |
3 | | AGF Trust | 2,982.7
|
0.66 |
(0.05) |
17 |
(0.10) |
15 |
0.5 |
5 | | ICICI | 1,942.0
|
0.43 |
(0.03) |
14 |
(0.15) |
16 |
0.4 |
8 | | Scotiabank | 61,589.0 |
13.56 | 0.13 |
2 |
(0.26) |
17 |
0.7 |
4 | | BMO Bank of Montreal | 33,718.2
|
7.42 | (0.23) | 20 |
(0.41) |
18 |
0.1 |
14 | | CIBC | 39,417.0 |
8.68 | (0.15) | 19 |
(0.59) |
19 |
0.1 |
13 | | TD Bank Financial Group | 59,105.5
|
13.01 | 0.18 |
1 |
(0.75) |
20 |
0.4 |
9 | | Highlights represent +/- 10, 25 and 50 BP for 3, 12
and 60 mos respectively. | | | | |
Royal Bank is the only major bank gaining share of term investments. The
leaders are also among the most successful in the mortgage broker channel.
We expect to see more aggressive competition for term investments going
forward with some of the following tactics possible: - Increased rate competition in the broker channel, particularly for
5 year GICs. We expect consumers to increasingly lock in their mortgage rates for 5 years spurred on by aggressive mortgage
pricing and concerns about rates rising. Competitors will be anxious to attract 5 year deposit funding to match the
term of their loan book.
- Product innovation. The challenge for larger competitors is to attract growth at the margin without re-pricing
their current book. This will lead to a new round of product innovation to offer GICs not matching the terms of their
rollover book such as rate riser GICs or aggressive pricing on odd terms.
- Channel dominance. Expect banks to better leverage their large
full service broker and financial planner networks to offer specially priced term investments available only through their
own network. This will increase customer loyalty by extending unique benefits as well as to effectively capture term
investment share at the expense of FIs who offer investments broadly across the broker channel.
- Reward Programs. Expect banks
to offer rewards to customers who purchase selected term investments (like 4,5 or 10 year deposits).
Other News: Mortgage Rate Skirmish:·
BMO led another round of mortgage rate discounts with a 2.99% 5 year
closed 25 year maximum amortization mortgage. Other banks matched the 2.99% pricing for a 4 year mortgage with the usual
frills. BMO is advantaged in this battle for the following reasons: o BMO exited the broker channel in 2006 in order to focus sales on existing customers and through
their mortgage specialist sales force. This gives them a cost and relationship value advantage over competitors such
as Scotiabank, TDCT and CIBC who participate aggressively in the mortgage broker channel. o By eliminating what RBC calls the “frills”, BMO reduces the options cost for their
mortgage thus making the product pricing more sustainable. o BMO
is hungry to rebuild mortgage share, particularly among their own customers. BMO has lost 278BP of mortgage market share
over the last 5 years. Their mortgage share is 6.46%, much lower than their share of deposits at 8.26%. This suggests
BMO has more incentive and leverage to build mortgage share of wallet among their own customers. Mortgage Market Retrenchment: ·
While BMO in particular is anxious to build mortgage share, others
are retrenching. CIBC confirmed their plans to find a buyer for their FirstLine mortgage broker business.
This may be a signal that they also intend to reduce funding to or perhaps exit the channel altogether. ·
The Federal government has expressed concerns about the amount of
consumer debt and they are prevailing upon the banks to tighten qualification criteria. As well, CMHC has been given
a hard cap of $600B in insurance - a limit they are quickly approaching. This could chill the market for high
ratio mortgages.
HSBC shuttering their consumer finance business: - After failing to find a buyer for their sub-prime consumer
finance business (another indication of the market retrenching lending), they have decided to run off the business as current
loans are paid down.
Seniors benefits: - TDCT announced plans to replace their current free banking for seniors
benefit with a far less lucrative discount on their line-up of plans. Existing senior plan customer arrangements are
“grandfathered”. It probably makes sense to cut back on seniors benefits given the demographic and economic
profile of the baby boomer generation now in and approaching their 60s. We however, think TDCT may attract a lot of
negative publicity taking a leadership position on this issue given the likely public debate on government pension cutbacks.
RBC launches Shoppers Drug Mart
account: - The new account is priced similarly to their branch offering (versus free banking offered by
BMO/Sobeys and CIBC/Presidents Choice Financial). It should appeal to avid Optimum point collectors who are looking
to increase their points collection. 50,000 points ($85 value) are rewarded at account opening. Customers also
get 10 points for every $1 spent (through the account) at Shoppers Drug Mart and 1 point for every $1 spent elsewhere.
1:27 pm edt
Tuesday, February 28, 2012
Is the Mortgage Broker Channel Doomed?
Resmor Trust sold their mortgage business to MCAP in December and it is rumored that CIBC
is planning to sell their Firstline Mortgage Broker business. Are these the early signs of the end of the
mortgage broker channel?
The mortgage broker channel originated
in an environment where mortgage pricing at banks was negotiated with starting rates often 1.25% higher than target and most
mortgages were written in bank branches.The channel offered customers: ·
The best rate available from 70 plus participants in the channel ·
Location convenience – home, office, realtor offices etc. ·
Expertise, particularly for first time home owners and for those
with more challenging underwriting dynamics.
The advantages led
to the channel capturing about 30% of new originations and led to transformative change in the mortgage business in Canada: ·
Pricing transparency – mortgage rates today are completely
transparent and very competitive. · Banks hired large and growing mortgage specialist sales forces to provide consumers broker-like convenience. ·
Increased professionalism. Brokers set a high
standard for specialist professionalism that banks matched through the accreditation of their specialist and in-branch sales
forces.
In other words, the reasons behind the channel growth
no longer exist.
Mortgage Brokers have built loyalty with
referral sources and customers that continues to drive demand in the channel, yet there is an Achilles heel. The
channel is reliant on funding mainly from banks and institutional investors and this type of asset may be becoming unattractive
for the following reasons: · IFRS and Basel III standards require banks to show securitized mortgages and mortgage backed securities on their
books. While we are not fully cognizant of the implications of this move, we believe it means increased
cost of capital and thus lower margins on an already thinly priced portfolio. ·
Residential mortgage lending may be reaching an uncomfortable size
on bank books. Loans secured by residential mortgages (mortgages, mortgage backed securities and home equity
lines of credit) comprise 64% of the Canadian dollar loan book of banks in Canada. Most banks like to diversify
their loan book to reduce risk. · There are increasing concerns about a significant real estate correction in Canada. This would
cause banks to toughen their underwriting standards (like CIBC Firstline exiting loans without verifiable income). ·
BMO exited the mortgage broker channel in 2006 and HSBC exited the
channel in 2010 and RBC has never participated in the channel.
We fully expect all banks and credit unions to remain very active in mortgage lending, however, we do expect that
they will begin to retrench by: · Focus mortgage lending on primary customers. This will enable them to reduce
lending in the less attractive portions of their mortgage book – broker channel, mortgage specialist and mortgage backed
securities while still securing relationships with their most valuable customers at the lowest acquisition and servicing cost. ·
Adapt the RBC mortgage lending model. RBC
mortgage specialists serve branch customers and they are responsible for generating external sources of business selling RBC
branded mortgages. This has proved successful for RBC who has the largest share of the mortgage business
at 16.94% and they have increased their share 117BP over the last 5 years without participating in the broker channel.
Adapting the RBC model would also enable banks to reduce the size of their external acquisition sales capability (brokers
and specialists) where we believe there is surplus capacity. · Improve spreads. Most banks are expecting lower spreads
in 2012 due to continuing low rates of interest. The IFRS and Basel III accounting changes are likely putting
even more pressure on spreads. As channel competition decreases, look to banks widening mortgage spreads.
In fact, this may be essential for the mortgage broker channel to continue to attract funding.
There are interesting opportunities for the contrarian. ·
Dominate the mortgage broker channel:
Competitive theory suggests that economic profit will go to zero through time. If there is too much
capacity in a business (as we believe the case to be for mortgages), then profitability will improve through pricing and cost
management measures. This could benefit those who retain strong mortgage broker channel capabilities.
· Aggressively
recruit mortgage brokers: We believe an increasing number of mortgage brokers will look to banks
for employment as specialists attracted by income stability and a more reliable source of clients. Aggressive
banks, trusts and credit unions would be well advised to actively recruit this sales force as a means to upgrade the size
and quality of their specialist capability as well as to tap into the referral relationships and clients loyal to the broker.
Suffice it to say that it will be interesting times for the mortgage
business in Canada over the next few years.
2:27 pm est
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2012.04.01 |
2012.03.01 |
2012.02.01

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